Report: How Covid-19 Changed General Practice

The publication explores how the pandemic has impacted patient interaction and collaboration with colleagues. Practice managers also share future improvements they would like to see.

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This report presents the experiences of those working on the frontline and covers:

  1. How patient interaction has changed

  2. How the pandemic affected collaboration with colleagues

  3. How practice managers believe practice life can be made easier

40%

Feel patient interaction has increased via access to mediums such as website or online triage.

32%

Believe patients now have a greater service expectation.

60%

Feel remote working has enabled greater transparency and better ways of working.

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