Read about the latest Mjog features, updates and news, plus get insight into what's new in primary care.
Mjog Cloud will deliver the same intuitive practice platform through cloud software. This change simply removes the need for local installations of Mjog by Livi, and means you’ll enjoy the increased accessibility the cloud can offer.
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Dr Ewan O’Farrell, Associate Medical Director at Livi, shares some hints and tips for practices looking to gain QOF points.
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It’s more important than ever for practices to be hitting as many of The Quality and Outcomes Framework (QOF) targets as possible, to support their income in these ever-challenging times. Mjog by Livi is working with practices up and down the country to increase and improve patient engagement, and to help achieve QOF success. Find out what some of our customers say about our platform
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NHS England’s newly published guide on how to create optimal GP practice websites provides best-practice recommendations for practice managers, PCNs, ICSs and GP federations. Based on user testing, the publication outlines key considerations in a number of areas, from content and navigation through to accessibility. The goal is to support improved patient signposting and satisfaction, as well as a reduction in digital inequalities and access barriers
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From cancelling appointments and requesting repeat prescriptions, to signposting - find out the latest updates to our Practice Websites platform, helping you to improve online patient engagement.
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Mjog by Livi is on a mission to ensure healthcare workers have the best possible chance to relax and recuperate.
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How practices can take every opportunity to gather QOF points, and help to create more effective, efficient care.
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This weekend Mandeville Medical Centre was overhauled by designer and ex-NHS worker, Siobhan Murphy famous from Interior Design Masters with Alan Carr, to give back to NHS workers and create a wellness hub that reimagines the general practice. At Mjog by Livi, we wanted to show the importance of giving back to healthcare workers after a new report, published in partnership with The Future Laboratory, showed that ‘wellness architecture’ can reduce stress, heart rate and blood pressure levels, with the revamp designed to bring that concept to life in reality. After two gruelling years coping with the pandemic, the NHS workforce continues to work hard, battling long waiting lists and record demand
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The recent publication of the Plan for Digital Health and Social Care welcomingly outlined key digital transformation priorities in a single action plan. The plan may be summarised through the lens of its three core goals – to digitise, connect and transform, with a number of objectives and workstreams contained within them. First, to expand electronic records across both integrated care systems and NHS trusts
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Covid infections are once again rising across the UK.
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Technology has the ability to join up healthcare, creating efficiencies and reducing inequalities.
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Questionnaires in all sectors are regularly used to measure how satisfied people are with a particular service or product. And in healthcare, they are just as effective in gathering feedback from patients.
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Digital accessibility removes the barriers that prevent interaction with, or access to websites, digital tools and technologies, by people with disabilities.
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Did you know there is a quick and easy way to collect patient data for remote health monitoring and QOF?
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The Quality and Outcomes Framework (QOF) was updated in Spring 2022 and contained no new indicators, and no significant alterations to the existing ones. However, Covid levels are increasing, a new wave is expected, and GPs are being presented with new information about a possible further vaccination programme in the Autumn. As situations continue to change, now is a good time to be mindful of the QOF Indicators which carry a deadline, and keep as tighter watch as possible on patients with LTCs that may be affected by Covid
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Since the NHS Friends and Family Test (FFT) was launched almost 10 years ago, millions of patients have submitted feedback on their experiences of receiving care through our national health service.
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Did you know that Livi can make NHS-branded websites? We’re creating a better digital experience for you and your patients.
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Do you know that the law has changed? Public sector organisations now have a legal duty to make sure websites and apps meet accessibility requirements. If you didn’t, you’re not alone.
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How the Quality and Outcomes Framework (QOF) works, and how Mjog is helping practices up and down the country to hit their QOF targets.
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Many of the practice managers we work with tell us they know their website is no longer serving its purpose, but that they don’t know how to go about improving it. The nation’s rapid reliance on and shift into digital healthcare post-pandemic has significantly increased the need for better, more streamlined digital services in primary care, but many practices are still trying to catch up. The problem for patients with GP websites; Without consistent language, designs and formats, websites can become difficult to navigate Content is written offline and poorly translated when viewed online Accessibility issues make online transactions difficult if GOV
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Two years since the first national lockdown, Kevin Nutt, founder of Mjog, reflects on the use of messaging services in General Practice during the pandemic, and discusses how batch appointment reminders have helped to transform the way we communicate with patients today. The impact of Covid-19 has meant that being messaged by your practice has become a much more acceptable way of communicating – even by the older generation. From what we have seen at Mjog, many people have become a lot more receptive to receiving advice via text messaging than before the COVID-19 outbreak
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There is no doubt that COVID has massively accelerated the adoption of digital health solutions. With that said, here at Mjog we have a lot in store for the year ahead. From new products and services to the expansion and improvement of existing tools, our upcoming improvements will ensure the delivery of exceptional care
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We recognise the individuals who work relentlessly to continue to put patient safety first despite the mounting challenges.
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What does Mjog have in store for the next year? Rhydian Harris, product manager at Mjog, answers questions and discusses what Mjog will look like in 2022 - from new products and services to expansion and improvement of existing tools.
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The public’s top two key priorities for the NHS right now are workload pressures and staffing, according to NHS Providers.
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As we continue to work closely with our Flagship practices, we’ve been discussing with them how best to balance digital and physical (or ‘old and new’) appointments, as the challenges and impact of Covid remain.
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Practices go to great lengths to ensure their surgeries are accessible to every patient’s individual needs. But do their websites offer the same support?
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Our online questionnaires on depression and anxiety are helping our GP partners monitor and capture crucial data on the mental health of their patients, remotely.
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We take a look at how batch messaging can help support the biggest and most successful vaccination programme in health service history, as it continues its next phase.
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We discuss how remote monitoring can help to improve patient outcomes at scale, during the pandemic and beyond.
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We discuss why we shouldn’t view tech with a one-size-fits-all mindset, and explain how collaborative partnerships, such as our Flagship programme help get the most out of digital tools.
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At Livi, it’s always been our aim to give people better access to outstanding healthcare, but we also understand how important it is to make things easier for GPs. We are all too aware of how much pressure GPs are under, and lightening that load is a significant focus for our team. A year on from our acquisition of the industry leading patient engagement platform, Mjog, we have launched our new Mjog by Livi website, showcasing our combined talents and highlighting the end-to-end solutions we can offer our partners
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The Ridgeway Surgery joined the Mjog Flagship Programme collaboration team in 2020. We caught up with IT Manager Simon Bagley to find out how technology has been supporting the practice at the height of the pandemic, and beyond. How many patients are registered at Ridgeway Surgery and what is your role there? We have just over 11,000 patients and five GPs
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Ipswich town centre practice, Burlington Primary Care, joined the Mjog Flagship Programme collaboration team in June 2021. We caught up with IT Manager Mark Hatcher to find out what he hopes the practice will get out of the new partnership. Could you tell us about your practice, and your role within it? We're a 50-year-old town centre practice based in Ipswich, Suffolk, with around 17,000 patients and 60 members of staff
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The White Rose Surgery, based in Pontefract, West Yorkshire, is one of the latest practices to join the Mjog Flagship Programme. Dr Lee Hough tells us how he'd like to take batch messaging to the next level as we look to put the pandemic behind us. How many patients do you have at The White Rose Surgery? We have approximately 24,000 patients and 80 staff across our three sites
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Practices across the UK have relied upon Mjog to deliver batch messages and appointment reminders for over a decade. In that time, we have only made a few select changes to our interfaces to ensure continued familiarity amongst our users. Through the ongoing work we do with our Flagship practices, we've redesigned Batch Messenger to ensure it's faster and more responsive, whilst providing easier access to your essential features
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The Flagship Programme is Mjog's trusted community of practices that help aid the development of MJog. Flagship Practices are helping to build the digital practice of the future, alongside everyone at Mjog & Livi.
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We caught up with our Commercial Director, Simon Lucas, to talk about the future of Healthtech and mjog by livi's new strategic vision. Throughout this Q+A, Simon draws on his experience of partnering with GPs to create solutions that truly work for them! 1) Human-centred design has become an essential process in the health tech space in recent years, why is it so important? For all technology, the point in which you introduce user input is a vital step in a product or services development process, and one that should never be overlooked or excluded. Human or user-centred design is a methodology that focuses on gaining a deeper understanding of an end user
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Over 4,000 practices are now able to benefit from free access to MJog Desktop GP, Sequences, and Video calls for 2021, valued at over £1m. Practices around the UK can use MJog's clinician toolbar, Desktop GP, to contact their patients without leaving the clinical system. Desktop GP has been developed hand-in-hand with GPs to build features that are essential for practices and clinicians
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This week our patient messaging toolbar, Desktop GP, received three key updates that will improve the workflows of GPs and save time in hundreds of General Practices across the country. MJog is now the only solution in the healthcare market that offers batch messaging, appointment reminders, and a clinician toolbar; our integrated solution helps practices work more efficiently and engage with more patients, for less. Our customer engagement managers and researchers have been working closely with GPs to uncover what the most important features for their messaging toolbars are
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Many newly implemented digital solutions can fall flat without the clinical buy-in that is vital to their success. Simon Lucas, Commercial Director at Livi and MJog, draws on his experience of partnering with GPs to create solutions that truly work for them. Human or user-centred design is a methodology that focuses on gaining a deeper understanding of an end user
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The UK's First 'Outstanding' Digital Healthcare Provider Livi, which acquired MJog last autumn, has been recognised for delivering an overall Outstanding quality of care by the CQC, in its first ever inspection. This is a landmark achievement for digital healthcare, as Livi becomes the first provider to receive an Outstanding rating. Livi enables patients to see GPs and other healthcare professionals by video through their smartphone or tablet device seven days a week
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Over 4,000 practices across the UK can start using the new MJog user interface on Thursday 20th May. It comes with a new intuitive design, designed in collaboration with our community. The team at MJog have been working hand-in-hand with practice staff to deliver a fresh experience to MJog which is easier to use and has the features practices need readily available from the home screen
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MJog has many features that are beneficial to practices, some of which are more advanced and not known by all of our users. Here's our top 'secret' feature that may help your practice deliver even better care: Stagger your batch messages over a period of time This feature is incredibly helpful for busy practices that need to communicate with patients, but also don't want to overwhelm reception. [In our current system] In the delivery date section of the batch messaging system, simply click and drag to select your date or hold CTRL and click the days you wish to send messages on
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Previously we published part one to 'features you didn't know MJog had', now you can look forward to part two..
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Over the past months, Livi and MJog have been redesigning the systems you use. Obviously, this process has coincided with the biggest crisis to hit General Practice and the NHS in decades, which has been hugely challenging for us all. As you guide your patients and colleagues through the latter stages of lockdown population vaccination, we're confident that we've created some essential tools which will help the post-pandemic GP practice to flourish
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In today's daily briefing held at Downing Street, Health Secretary Matt Hancock encouraged everyone over the age of 70, who is yet to be vaccinated against COVID-19, to contact their GP. This encouragement to millions of over 70s to contact their General Practice will result in clogged phone lines and anxious patients across the United Kingdom. Although the Health Secretary tried to point patients to the National Booking Service, and NHS 119, those who have experience in primary care know that patients over 70 prefer to talk to their GP, who they know and trust
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Last week, like millions of us around the UK and the world, MJog were delighted to hear the brilliant news that the Medicines Health Regulatory Authority (MHRA) has approved for use the Pfizer/BioNTech Covid-19 vaccine. With Astra Zeneca's Oxford Vaccine in late-stage trials there is a clear and realistic prospect that 2021 will be a much more positive year than 2020. Now comes the challenge of deploying Covid-19 vaccines at scale, whether that be through nationally run vaccination centres, regionally through NHS Trusts, locally through primary care, or a combination of these
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Our intuitive and flexible platform helps over 4,000 practices engage with patients every day.
